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Picture of Matthias 343
Registered 14 years 4 days
Matthias 343 Tuesday, 20 September 2022, 08:24 AM
SDK Setup fails
When starting the SDK setup I get an error:

Failed to initialize: Error while downloading or parsing configuration, ...

LOG-file:

19.09.2022 16:07:18 HKEY_LOCAL_MACHINE\Software\innovaphone\innovaphoneSDK not found - Setup will be a first time installation.
19.09.2022 16:07:18 InstallerCore.ReaseJSON() failed: Der Remoteserver hat einen Fehler zurückgegeben: (407) Proxyauthentifizierung erforderlich.
19.09.2022 16:07:18 Parsing innovaphoneSDKSetup.json failed: Der Remoteserver hat einen Fehler zurückgegeben: (407) Proxyauthentifizierung erforderlich.

How can I fix this?

Kind regards

Matthias
Picture of Marc Schodermayr (innovaphone)
Moderator Registered 10 years 44 days
Marc Schodermayr (innovaphone) Tuesday, 20 September 2022, 08:43 AM
Re: SDK Setup fails
It seems that there is a problem with a proxy. Proxy authentication is not yet supported by the installer.

Is there a chance to get an internet connection without using a proxy?

Regards
Marc

Picture of Matthias 343
Registered 14 years 4 days
Matthias 343 Tuesday, 20 September 2022, 11:25 AM
Re: SDK Setup fails
Hi,

did it with direct internet access.

Now there is another error:


LOG

20.09.2022 11:18:48 HKEY_LOCAL_MACHINE\Software\innovaphone\innovaphoneSDK not found - Setup will be a first time installation.
20.09.2022 11:19:09 InstallerCore.ReaseJSON() failed: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat 192.168.27.196:8080
20.09.2022 11:19:09 Parsing innovaphoneSDKSetup.json failed: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat 192.168.27.196:8080

kind regards

Matthias
Andreas Fink
Moderator Registered 13 years 260 days
Andreas Fink (innovaphone) Friday, 23 September 2022, 09:54 AM
Re: SDK Setup fails
Hello Matthias,

it seems the SDK Setup still tying to connect to some host in your local network:
192.168.27.196:8080

Probably the DNS is also affected by your local security appliance.

Best Regards
Andreas Fink
Picture of Matthias 343
Registered 14 years 4 days
Matthias 343 Friday, 23 September 2022, 10:57 AM
Re: SDK Setup fails
Hi,

fixed that problem 2 days ago.
Now i'm able to start the installation.
The download terminates after a few houres!!!!!!
Tried it on different internet accesses with a maximum of 80 mBit downloadspeed.
Is there any problem with your downloadserver?
Is it possible to get the nessesary files ofline?

Kind regards

Matthias

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