iCE Basic Training


The iCE Basic Training course is a 4 day face-to-face classroom course. It covers the basic principles and design philosophy for all innovaphone devices. Participants will learn everything that is required to set up a simple innovaphone PBX scenario. Practical exercises will include some simple and some more complex solution scenarios which will be configured to give participants an overview of the versatility of the innovaphone product range. The class is held in a lab environment and provides substantial hands-on experience for handling innovaphone devices.

Passing the course is a prerequisite for attending the iCE Advanced Training Course.


Module 1 - General Design of innovaphone Devices
Module 2 - Initial startup and recovery of innovaphone devices
Module 3 - PBX
Module 4 - Analogue or ISDN interfaces
Module 5 - Compact Flash Card
Module 6 - innovaphone voice mail
Module 7 - Operational Basics
Module 8 - Wizard
Module 9 - VoIP Protocols
Module 10 - Licenses
Module 11 - MyPBX

Course Type

Face-to-face classroom course. Bring your own laptop!


4 days (for courses held in Sindelfingen, the course is from Monday morning to Thursday evening or from Tuesday morning to Friday evening. For courses held in Pescantina / Verona, the course is from Monday afternoon to Friday evening)

Target Audience

This course is designed for IT/TeleComm technicians and PBX administrators. This training course is not suitable for sales, presales or end-user administrators.


This course is available in German, English, French or Italian, dependent on dates and location. Please note, however, that all course documentation and online material are only available in English!


  • sufficient understanding of technical English texts
  • basic knowledge of ISDN and telecommunications (e.g. signalling protocols, numbering plans)
  • basic knowledge of TCP/IP
  • administrator rights and skills on your own laptop
  • familiarity with web based applications
  • participants must pass a preparatory on-line exercise prior to the start of the course
  • please bring your own laptop with Windows, browser(IE8), email and administration rights


innovaphone Head Office Sindelfingen, Germany: all German and English language trainings

innovaphone Office Ospedaletto di Pescantina, Italy: Italian and French language trainings

Number of Participants

Limited to 8 participants

Registration Deadline

One calendar week before the course is due to begin. The course will be cancelled if there are less than 4 registrations at that point in time.


1,200 Euro (incl.lunch and drinks)


A final exam takes place at the end of the course. Successful participation is achieved when the examination has been passed and is the prerequisite for participation in the iCE Advanced Training course. For subsequent trainings, proper training equipment is required. We recommend you make sure you have this equipment at hand already you do the basic training so you can practice before attending further trainings.

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