Picture of ebo_innovaphone
Registered 10 years 94 days
ebo_innovaphone Friday, 9 January 2015, 03:20 PM
mypbx - “Timeout no license” popup when Android phone goes in standby
When the Android phone goes in standby (or loses connection shortly), the softphone client displays a message (as a popup) “Timeout no license”
Problem is that the only way we can dismiss of the popup message is by pressing the back key on the phone and then the softphone app closes (and doesn’t restart automatically).
In some cases (probably when the client can reconnect to the gatekeeper) calls can still come in when the popup message is displayed, but it is impossible to take the call.
We implemented with the mypbx client version v11084300 - rc5

Can this be resolved as we need to go forward with our project quickly and this is blocking?
MSR
Registered 12 years 355 days
Michael Scheer (innovaphone) Friday, 16 January 2015, 04:09 PM
Re: mypbx - “Timeout no license” popup when Android phone goes in standby
Hello,

I will move this to "Diskussionen (Englisch)" Forum.

regards
mikel

MSR
Registered 12 years 355 days
Michael Scheer (innovaphone) Friday, 16 January 2015, 04:21 PM
Re: mypbx - “Timeout no license” popup when Android phone goes in standby
We will get in touch with you outside of the forum, because we need some traces and log files.

regards
mikel
Picture of Edward 932
Registered 12 years 148 days
Edward 932 Wednesday, 27 May 2015, 09:38 AM
Re: mypbx - “Timeout no license” popup when Android phone goes in standby
Hi Micha,

do you have a solution? I played with the Andorid client and get the same problem!
"Zeitüberschreitung - keine Lizenz"
I'm playing with Android 4.4, mypbx V11R2final and a Session Border V11R2finale. The PBX has V10!

Regards

Ed

Picture of Abdo 1228
Registered 11 years 222 days
Abdo 1228 Thursday, 28 May 2015, 10:28 AM
Re: mypbx - “Timeout no license” popup when Android phone goes in standby
Hello,

we are having the same problem for myPBX android.

Any solution for this issue?

Regards,
Abdo
MSR
Registered 12 years 355 days
Michael Scheer (innovaphone) Thursday, 28 May 2015, 10:54 AM
Re: mypbx - “Timeout no license” popup when Android phone goes in standby
Hello Mr. Atik,

we are working on it, so please wait.
as soon as we have more news on this, we will of course let you know as soon as
possible via this website..

best regards
michael scheer

← You can define your color theme preference here