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Picture of Toine 1942
Registered 10 years 207 days
Toine 1942 Wednesday, 18 May 2016, 08:51 AM
Extended Calendar in MyPBX
Enviroment:
MyPBX V11, PBX V11, Exchange 2010, Exchange connector

Current situation:
When idle MyPBX shows the upcoming appointment
When in a appointment MyPBX shows the endtime of the appointment
Client calls during a appointment with the receptionist then she can tell that her collegue is in a appointment till 'the end time' shown in MyPBX

Problem:
When there are 2 or more consecutive appointments with no idle time between them, then MyPBX should not show the endtime of the current appointment, but show the endtime of the last consecutive appointment.

Solution:

What one would like to see is the endtime of the last consecutive appointment, ie. 10h00 and the information that there is more than one appointment. See the attachment.


MyPBX_consecutive_appointments_20160518.docx
Picture of Christoph Künkel (innovaphone)
Moderator Registered 15 years 189 days
Christoph Künkel (innovaphone) Wednesday, 18 May 2016, 10:03 AM
Re: Extended Calendar in MyPBX
Hi Toine,

thanks for this idea. Should it be a suggestion really? If so, I would move this in to one of the suggestion forums.

Regarding the idea: I am not sure, what is the reasoning? In our real-life experience, appointments rarely stick to their planned time schedule exactly. That is, what is the real difference between 2 consecutive appointments and 2 appointments with say, 5 minutes gap in between? This is why we decided to show the end of the current appointment cause in practice, there will be at least a slight chance to contact the user.

Not saying you are wrong wink just want to understand it better smile

Christoph
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