Hi,

Installed latest v13r1 beta3 "MyApps Windows" and configured it as a softphone using the following instructions:

Check UC in the Tab licenses

Check softphone in the Tab Apps

Add a device for the user with "softphone" in the column app

It works fine for the internal calls but it keeps dropping external calls with error "Incompatible destination". I'm guessing this is to do with codec

Could you please let me know where is the place for configuring the softphone such as codec etc.? I'm aware that we can use https://<ip address of the phone> to configure the hard physical phone. Can we do the same for softphone and what the web link is?

Thanks

Josie