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Picture of Daniel Deterding (innovaphone)
Moderator Registered 15 years 178 days
Daniel Deterding (innovaphone) Monday, 9 September 2019, 08:29 AM in response to Andrea 2345
Re: devices in device app disconnected
If the PBX from v13 is really not connected to the devices app, you cannot restart it through the app. In this case you have to open the PBX via IP/DNS and login with the administrative login.

Does the disconnected icon disappear after some minutes?
Does the disconnected state disappear if you close the devices app and open it again?

Greetings,
Daniel

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