Discussions (English)

Registered 10 years 280 days

Maikel Schaap Monday, 9 December 2019, 04:05 PM

v13 Caller name resolution on IP-phone and in myApps

Hi all,

I've filled the contacts with some test numbers, to see if the numbers are recognized when they call and the names are shown on the phones or in myApps. But as it seems, this does not happen.

Has anybody a clue as where to fix this behavior?

Situation:

PBX is a IP811 as a master PBX with a local AP. Installed using the wizard.

Using the contacts admin app, i've imported the contacts. I can also find them using myApps contacts or using the IP-phone (peoples icon).

I've already checked if "Disable Phonenumber Look-up" was enabled and played around with my own user a bit, but this makes no difference.

Registered 6 years 257 days

Jesse 4205 Thursday, 19 December 2019, 01:35 PM

Re: v13 Caller name resolution on IP-phone and in myApps

Hi Maikel,

does it work, when the phone make the lookup itself? (do not check "Disable Phonenumber Look-up") So you can check if the imported contacts are ok for the lookup.

Have you checked the Reverse Lookup URL and password under PBX/Config/General?

ldaps://app-platform.abc.com/dc=entries?givenname,sn,company?sub?(metaSearchNumber=+%n)?bindname=abc.com\contacts + password

Best regards,

Jesse

Registered 10 years 280 days

Maikel Schaap Thursday, 19 December 2019, 03:40 PM

Re: v13 Caller name resolution on IP-phone and in myApps

Hi Jesse,

From the phone, contacts could be found. But now not anymore, due to a bug in the system. I had to remove the Application IP-address and DNS-name from PBX\General. Otherwise, myApps wasn't functioning on from remote locations.

And the Reverse Lookup URL is configured:

ldaps://apps.weseedo.nl/dc=entries?givenname,sn,company?sub?(metaSearchNumber=+%n)?bindname=weseedo.nl\contacts

Beste regards,

Maikel

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