Don't receive any valid presence status from Innovaphone via WebSocket
Hi there,
We have a CC solution communicating to Innovaphone pbx via WebSocket using RCC, PbxApi.
This is the Subscribe request we send to Innovaphone pbx using user's phone number:
var subscribe = new SubscribePresence
{
src = "80141",
num = "80141"
};
This is we receive for "PresenceState":
"mt": "PresenceState",
"up": true,
"sip": "j80141",
"dn": "Josie80141",
"email": null,
"api": "PbxApi",
"src": "80141"
This is we receive for "PresenceUpdate":
"mt": "PresenceUpdate",
"presence": [
{
"contact": "tel:",
"status": "closed",
"activity": null,
"note": null
},
{
"contact": "im:",
"status": "closed",
"activity": null,
"note": null
}
],
"api": "PbxApi",
"src": "80141"
We don't receive any update if the user is on call or change note or activity on the phone
Could you please let me know what we have done wrong?
Many thanks!
