V13 suggestions - all applications (closed)

2 of 2 users support this suggestion

Phone: Possibility to lock volume settings in the phone

There are ip111 phone in each classroom. From the secretary phone you can send a common message to all class rooms. It may be a fire message or an evacuation message.

If teachers need to talk to the secretary or management, they can call them from the phone in the classroom. So the phones in the classrooms must not be completely locked. Our challenge is that some students turn down the volume completely when a common message is played. This is a huge problem for the school as some students and teachers cannot hear a fire or evacuation message.

We need the possibility to lock the volume settings in the phone IP111.

In the installation there is also an ip6010 as a PBX.

This request has be through innovaphone presale - ###274741###

Re: Phone: Possibility to lock volume settings in the phone

-Yes, in some situation "lock" ring, announce and speech volumes will be a subtitle parameter, and actually necessary!

We run into issues when desk phone (eg ip111) placed into classroom is used for normal call but also presenting pre-recorded announcement (BCC) and live announcements (MC)!

This works normally well until "teacher" manually turn announce volume down meanwhile the announce is played!

Mainly because when student doing their examines, they do not what to be disturbed! (make sense)

However then important BCC announce like "Fire" will only be played with lowest possible volume, and that is not good enough!

So an adjustable "lowest" volume setting 1-10 on all available volumes (ring, announce, speech etc.) will give us tools to override situations like this!

Of course via "Template" !

Even better is add a setting to distingue volume depending source (like "Ring filter" but even support calls via BCC and MC), this will bring us more flexibility and powerful alternatives!

/Richard

You are here