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Picture of Ingo 92
Registered 15 years 117 days
+14 −0 Implemented
Ingo 92 Thursday, 22 December 2022, 03:12 PM
14 of 14 users support this suggestion
[Implemented] Softphone: Recording
Hallo,

aktuell kann das innovaphone-Recording leider nur über einen Workaround am Softphone genutzt werden, in dem der User eine Dreierkonferenz zum Recorder aufbaut.

Es wäre wünschenswert, im Softphone einen Recordbutton einzubauen. Die Konfiguration am Softphone könnte aus einem Template kommen.

VG
Ingo


me
Moderator Registered 9 years 272 days
Jérémie Bidal (innovaphone) Thursday, 22 December 2022, 03:12 PM
Re: Softphone: Recording
The new Softphone App in 13r3 offer the possibility to records conversations, same method to send the recorded audio (via HTTP). following options are available :
- Autostart of recording
- Record external calls only
- Start and Stop the recording during a call

these settings are also configurable from the PBX (administrator).
More information:
https://wiki.innovaphone.com/index.php?title=Reference13r3:PBX/Config/myApps#Client_Settings
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