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Picture of Richard 3284
Registered 7 years 282 days
+17 −0 Implemented
Richard 3284 Thursday, 22 December 2022, 02:34 PM
17 of 17 users support this suggestion
[Implemented] Softphone: Recording of conversations
Hi,

At this moment recording for conversations with softphones isn't possible.
Please make this possible. We have several home workers with only a softphone.

Richard
me
Moderator Registered 9 years 272 days
Jérémie Bidal (innovaphone) Thursday, 22 December 2022, 02:34 PM
Re: Softphone: Recording of conversations
The new Softphone App in 13r3 offer the possibility to records conversations, same method to send the recorded audio (via HTTP). following options are available :
- Autostart of recording
- Record external calls only
- Start and Stop the recording during a call

these settings are also configurable from the PBX (administrator).
More information:
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