Picture of iqbal
Registered 5 years 221 days
iqbal Saturday, 13 February 2021, 03:27 PM
custom softphone app -> registration message via websocket doesnt return anything from pbx
hi
i have a problem. our custom softphone app -> registration message via websocket doesnt return anything from pbx. there is no answer from pbx. is there a way in c++ sdk api to handle these situations. because by default registration is handled by platform itself.

i have following message flow in Websocket:

{"mt":"AppChallenge"}
15:16:24.943
{"mt":"AppChallengeResult","challenge":"65db57c0783c3bac"}
15:16:24.947
{"mt":"AppLogin","app":"####","domain":"####","sip":"<>","guid":"####","dn":"####","info":{#OBJECT#},"digest":"####","pbxObj":"####"}
15:16:24.959
{"mt":"AppLoginResult","app":"####","ok":true}
15:16:24.965
{"mt":"CheckBuild","url":"####"}
15:16:25.060
{"mt":"CheckBuildResult"}
15:16:25.064
{"mt":"Register","api":"PbxSignal","hw":"####"}


after Register message is sent to platform, there is no answer.

BR
Iqbal
Andreas Fink
Moderator Registered 13 years 52 days
Andreas Fink (innovaphone) Monday, 15 February 2021, 10:31 AM
Re: custom softphone app -> registration message via websocket doesnt return anything from pbx
Hello Iqbal,

please check the provided hardware id is existing on some user object. Also, a port license should be available too.

Best Regards
Andreas Fink
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