innovaphone Apps SDK Developer Forum

RCC CallInfo

If I use the RCC API with websocket and with group monitoring, and I initialize the users of my group, I notice the following:

- one user is monitored and calls to a not monitored user --> No call info messages

- add the not monitored user to the group, so that both users are monitored --> Get call info messages for both users

- remove the user again from the group again --> still get call info message for the monitored user that is still in te group.

Is this intentional/designed behaviour? I would expect call info updates to come always in for a user that is monitored.

Second: If I start to initialize the RCC and set the calls flag to true, do I see ALL calls then that are going on in the PBX? Or is there a limitation or something?

Re: RCC CallInfo

And an additional observation. If I get both Callinfo messages and the CallAdd/CallUpdate/CallDelete messages, the call handles are different from each other... this is very confusing!

06-26 09:00:55.328 xqting@[xqting.com ] [RccApi ] I> 0x1633ee0 <-- {

"api": "RCC",

"call": 3,

"call-id": "b10b334720b86201226c00903331008b",

"cn": "Sinan Bolat",

"conf-id": "39608a4520b86201109a00155d00bc0b",

"guid": "7f6d507f72cc6101a4ca00155d00bc0b",

"mt": "CallAdd",

"state": 0

}

06-26 09:00:55.328 xqting@[xqting.com ] [RccApi ] W> ###--- Could not find a handler for message CallAdd ---###

06-26 09:00:55.328 xqting@[xqting.com ] AppWebsocket(01633ee0)::AppWebsocketMessageComplete connected:true

06-26 09:00:55.328 xqting@[xqting.com ] AppWebsocket(01633ee0)::AppWebsocketRecvResult {"mt":"CallInfo","api":"RCC","src":"7f6d507f72cc6101a4ca00155d00bc0b","user":1,"call":2,"state":1,"conf":"39608a4520b86201109a00155d00bc0b","peer":{"e164":"999","h323":""},"msg":"x-setup"}

06-26 09:00:55.329 xqting@[xqting.com ] [RccApi ] I> 0x1633ee0 <-- {

"api": "RCC",

"call": 2,

"conf": "39608a4520b86201109a00155d00bc0b",

"msg": "x-setup",

"mt": "CallInfo",

"peer": {

"e164": "999",

"h323": ""

"src": "7f6d507f72cc6101a4ca00155d00bc0b",

"state": 1,

"user": 1

}

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