Hello,
We have developed a connector which interconnects innovaphone pbx with the Call Center system https://wiki.innovaphone.com/index.php?title=Howto:FrontStage_-_FrontStage_Technologies_-_3rd_Party_Product
The connector uses RCC api to control the calls, but we are missing information which party ends the call.
I went trhough the sdk.innovaphone.com, only thing I found is in EpSingnal:
state
A string indicating the state of the call. The following values are used:
|
null |
Idle call, should not happen |
|
setup |
A call was initiated |
|
setup-ack |
A call was initiated, but more dialing information may be needed |
|
call-proc |
Dialing information is complete |
|
alert |
The called party alerted |
|
connected |
The call is connected |
|
disconnected |
The remote party disconnected the call |
|
disconnecting |
The local device disconnected the call |
|
parked |
The call was parked |
Is it possible to get that infomation via RCC api or it is it necessary to use additionally EpSignal api or is there other way?
Thanks,
Roman
