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Picture of stganmat
Registered 3 years 193 days
stganmat Friday, 30 June 2023, 11:00 AM
myApps 13r3 - Call List Android not loading
Hello everyone,

we are using the Server version 13r3 and the android myapps 13r3 version and there the Call List (list with unanswered calls etc.) is not opening (stucking with loading).

Do you have any idea what could be the problem? (port etc.) in the wiki I can't find nothing about it.

Appreciate any help.
Thank you!
Picture of Benjamin
Registered 13 years 274 days
Benjamin Friday, 28 July 2023, 08:39 PM
Re: myApps 13r3 - Call List Android not loading
Hi there,

the service is accessed via http/https on your app platform.

Provided you already have a pbx and app platform including the basic services up and running:
  • app platform with reporting service installed and running,
  • calllist and calllist-api app are connected to the pbx (in PBX Manager - AP reporting)
  • the pbx is sending cdrs to app platform (Gateway - CDR0 or CDR1 - Log server set up with https to APP and matching credentials)
  • users are allowed to use the call list (calllist & calllist-api are activated within the user object or the corresponding config template)
users should then be able to access the calllist from devices within the directly connected network. When using (mobile) devices in a separate/public network, access has to be configured using a reverse proxy that is addressed by the external devices.

For further information:

Kind regards,
Benjamin
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