Hello Daniel,

> with all my tests i also recognized, if you have started a softphone,

> take a call > and then close the softphone app with the "x" no active

> call is visualized > anymore in the myApps Client. But you can reopen

> the softphone app and then the active call is shown directly. [tested on

> windows, there you see a windows popup, but maybe only if it

> is configured]. I think it would be great if the blue line at the top of

> the app will always shown, but i understand that the blue line depends

> on which phone app is open.

The blue line is an iFrame provided by the phone app - this is by design and must be changed, in order to trigger this from another entity, e.g. myApps client itself or by the PBX, to fulfil your change request.

> If i call a user with a deskphone and a softphone, there is no

> default app and the user opens the softphone app after the call

> is in alerting state, the softphone doesn´t show any alerting call.

> You can only see the alerting call on the deskphone. I think it

> would be great, if the call is also shown in the softphone when it opens.

If an endpoint is added/registered on the PBX after a call is started, there is no catch up mechanisms on the PBX signalling, to replay previously sent call initiation messages to a newly added endpoint. We could change it, but it would be a significant change in the signalling handling on the PBX. So for this point, it is the same - by design.

I would suggest, you post this change requests in the product discussion forum, since it is not really related to SDK or API discussion.

Best Regards

Andreas Fink