Picture of Wim 4127
Registered 6 years 112 days
Wim 4127 Friday, 18 August 2023, 10:30 AM
myAPPs: extra options for launching external applications
When launching an external application via myApps, the current set of parameters ($I, *n, ...) do not allow to append the extension of myApps (or the user name). Also it would be usefull to get an additional parameter to get an indication of whether it is an outgoing call or an incoming call. For some CRM systems that are launced via this external application, this information is important (for reporting for example on the number of inbound/outbound calls)

Instead of having the option "autostart", it would be usefull to have three options:
- launch when ringing (same as current autostart)
- launch when connected (does not exist now)
- launch upon request (click to open, which is the current setting if you do not use autostart)

Reason: when you work with a (hunt) group, the launch when connected is more usefull else everybody gets the application launched.
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