Problem using RCC Api. After Initilisation I am not becoming UserInfo Events for all users
I have little Problem using RCC Api in my C++ App . After Initilisation I am not becoming UserInfo Events for all users. how can i have UserInfo Events for users after initilisation if anything change on user.
As example if somebody opens softphone, UserInfo Event is with regs sent. but for some users i am not getting this Event.
What is the correct Flow for RCC Api to get these events.
Here my current API Flow:
AppWebsocketSend: {"mt":"Initialize","api":"RCC","src":"RCCApiSession"}
AppWebsocketRecvResult: {"mt":"InitializeResult","api":"RCC","src":"RCCApiSession"}
AppWebsocketRecvResult:{"mt":"UserInfo","api":"RCC","src":"",....} // works for some users
If softphone app opened
AppWebsocketRecvResult: {"mt":"UserInfo","api":"RCC",...,"regs":[{"hw":"my_test_softphone_1"}]} :// works for some users
AppWebsocketSend:{"mt":"UserInitialize","src":"","cn":"Iqbal","hw":"my_test_softphone_1","api":"RCC"}
....
why highlighted events works for some users. how can I get events for all users correctly?
Regards
Iqbal
