myApps - Presence-Indicator should display on-the-phone state
The myApps presence indicator in the upper left of the client UI (any plattform) currently only indicates the presence state of the user, e.g. aviable, busy, DND etc.
The presence indicator does not show, whether the user is currently in an active call (on-the-phone) on any app.
This differs from the old myPBX, where the on-the-phone-state was shown in the client. Any presence state applied before (e.g. Aviable) was overriden by the on-the-phone-state and applied after ending the call. This also included presence informations, set by the exchange calendar connector. These stayed aviable within the pbx and where displayed in the client again, after ending the call.
Thus the sugesstions, to change this behaviour similar to the old myPBX.
Best Regards
Danny
The presence indicator does not show, whether the user is currently in an active call (on-the-phone) on any app.
This differs from the old myPBX, where the on-the-phone-state was shown in the client. Any presence state applied before (e.g. Aviable) was overriden by the on-the-phone-state and applied after ending the call. This also included presence informations, set by the exchange calendar connector. These stayed aviable within the pbx and where displayed in the client again, after ending the call.
This behavior can also be quite confusing, because the user is displayed as on-the-phone anywhere else (e.g. if other users have the currently talking user as favorite or within number lookups, in Microsoft Teams etc.), but NOT for himself. If a user is in an active call and takes a look at the myApps presence state, he is still shown as aviable to himself.
Best Regards
Danny
