Hi,

at the moment it is only possible to configure the callforwarding if offline to the CFNR destination!

But some customer still needs the CFNR destination and wants a seperate destination is softphone is not registeres like destination für OOS OutOfService.

Idea is to configure such a destination in the Userobject-config. If the softphone is not configured, the pbx will wait 10 secounds for a registration (because of push, mobile apps), if there is no userregistration after 10 seconds, the call will be forwarded to the configured destination.

This destination could be a busy-/free-tone or some announcement.

We need this, because we cant change the SIP event if the softphone User is offline.
I think the pbx is sending a SIP481, the problem is that every provider is handling these events differently.

With a configurable destination, we can build a custom workaround

Thanks,
Tobias