14r2 Suggestions

Registered 4 years 80 days

+12 −0 Open for Voting

Luka 5090 Monday, 29 January 2024, 10:04 AM

12 of 12 users support this suggestion

Other: Email missed call

It would be beneficial to have an option to receive an email notification for missed calls, even if voicemail is not active, similar to Skype and Teams.

Registered 2 years 48 days

akku92 Wednesday, 21 February 2024, 03:47 PM

Re: Other: Email missed call

i was although looking for that feature and would appreciate it. Existing XML Scripts are not solving my Problem.

Moderator

Registered 7 years 295 days

Karl Pennings Kally (innovaphone) Thursday, 11 April 2024, 11:25 AM

Re: Other: Email missed call

Hi,

There is a solution based on a modified Voicemail script.

https://wiki.innovaphone.com/index.php?title=Howto:Simple_caller_notification_Voicemail_XML_Script

Let the call route with a CFNR to this modified voicemail script.

Instead of a normal announcement, play an announcement that gives first a few times a ringback tone (with this, the caller doesn't notify that he is already in a voicemail system) and than a message that the called party is not available right now.

The modified voicemail scrip will however send a message to the called party email-address.

BR,

Karl

Registered 2 years 48 days

akku92 Friday, 12 April 2024, 08:29 AM

Re: Other: Email missed call

Thats the Script i was meaning. But I didnt test this Script on my own so far, because after reading the How2 and taking a look in the XML i cant find any E-Mail Adress Sending Option, so i was wondered you told a message will be send anyway.

The User will just get a e-mail notification that a message is stored for him?
The Recorded Message wont be attached, right?

Maybe i will give it a try.

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