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Kevin
Registered 10 years 108 days
+11 −0 Open for Voting
Kevin 1414 Tuesday, 14 May 2024, 03:02 PM
11 of 11 users support this suggestion
myAPPs-Mobile - Update mechanism
The different versions in the app stores repeatedly lead to problems for customers.
There is no reason why old myApps versions should still be used if the PBX already has a different service release, e.g. the PBX has already been upgraded to V13r3 and the user can still use V13r2 or V13r1.

This would require at least a small warning to be displayed in myApps and a link to the store.
Of course it would be nicer to force this via the PBX so that only sr3 versions can be used or maybe someone has a better idea ;)
Don't know if there is already a request for this, couldn't find one lächelnd
Picture of Bernhard 3553
Registered 7 years 98 days
Bernhard 3553 Wednesday, 15 May 2024, 02:22 PM
1 of 1 users consider this post helpful
Re: myAPPs-Mobile - Update mechanism
Hello,
Our customers are also facing recurring difficulties when updating to new versions of myApps.
With each new myApps release, an additional "information campain" eg. per email for every customer and even single user is needed, promting them, to update to the new App at a certain time/date.
And of course, users often face the hassle of dealing with lost domain names, logins or password issues.
From a user's perspective, it would be great, that there were only one myApps version in the app stores. If there are technical restrictions to different App versions, the App can identify the Version of the PBX at login and set itself to the required version.
Thanks, Bernhard
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