Picture of Abdo 1228
Registered 11 years 279 days
Abdo 1228 Monday, 31 August 2015, 09:00 AM
Email if PBX is Down
Hello,

Can the Innovaphone PBX send an email to any person if an issue persist?

For example: there is a problem in the registration of any user or in the registration of the slave PBX to the Master PBX. is there any way to send an Email to the technical person and let him know that there is an issue?

Please Advise.

Best Regards,
Abdo Atik
Picture of Christoph Künkel (innovaphone)
Moderator Registered 15 years 189 days
Christoph Künkel (innovaphone) Monday, 31 August 2015, 09:19 AM
Re: Email if PBX is Down
Abdo,

we are thinking of implementing something like you ask for, but this is not really planned in to any release for now. After all, the PBX can't send an email when its down wink so you need a separate monitoring system.

You may want to have a look at nagios (or one of the myriads of nagios look-alikes). We are using it internally and it receives any cold-start SNMP trap, gathers the trap traces and sends it to development (this is quite useful, as we are using an eat-your-own-dogfood strategy here smile ). Not rocket science to set up.

Christoph
Picture of Abdo 1228
Registered 11 years 279 days
Abdo 1228 Monday, 31 August 2015, 09:34 AM
Re: Email if PBX is Down
Hello Christoph,

Thank you for the Information.

This might be a very important feature if it will be implemented.

Best Regards,
Abdo Atik
me
Moderator Registered 10 years 104 days
Jérémie Bidal (innovaphone) Monday, 31 August 2015, 09:28 AM in response to Abdo 1228
Re: Email if PBX is Down
Hello Abdo,

Our PBX can send Log and also Alaram/event with different methods (CF-card, SysLog, HTTP) which contains all informations (Registration issue, interface issue etc)

My idea behind this is that you can send these informations to an HTTP server and then you can easily retrieve the informations and with some extra code in PHP send the content of an HTTP folder to an e-mail address. Furthermore, to continue my idea, you can parse files and select only the right informations to send via e-mail.


Have a good day.
Jérémie

Picture of Abdo 1228
Registered 11 years 279 days
Abdo 1228 Monday, 31 August 2015, 09:32 AM
Re: Email if PBX is Down
Hello Jérémie,

Thank you for the information.

The customer need a very basic feature from the PBX by using SMTP or something similar to that.

Your idea is quite good but it will be looking for him complicated.

Thanks again.

Regards,
Abdo Atik
me
Moderator Registered 10 years 104 days
Jérémie Bidal (innovaphone) Monday, 31 August 2015, 10:21 AM
1 of 1 users consider this post helpful
Re: Email if PBX is Down
Abdo,

Yes this will require some programming skills, but maybe partner can provide such a service like this to the customer smile

Jérémie
← You can define your color theme preference here