Operator / Waiting Queue connect last called Agent
Hi ,
one question of our customers is, to connect a redialed call to the Agent of the Queue, which was the initial Agent for the Call.
Is there any possibility to solve this?
Best Regards,
Peter Stock
one question of our customers is, to connect a redialed call to the Agent of the Queue, which was the initial Agent for the Call.
Is there any possibility to solve this?
Best Regards,
Peter Stock