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Picture of g.grandis
Registered 9 years 145 days
g.grandis Friday, 13 May 2016, 08:53 AM
DECT QoS low - Radio muted 8 times
Hi all,
I'm using SIP Dect base station 1200 (11r2 sr12 IP1200[11.3498], Bootcode[101298], Hardware[30]) with Asterisk 11.
Very often, almost on every call, i get this error message under Events:

Error 0x00031001 Indeterminate DECT QoS low - Radio muted 8 times

User have to hangup and call again due the noise. Dect base station has 20 user.

How can i troubleshoot problem?

Anyone can help me please?

Thanks in advance.

Giordano Grandis
Picture of Christoph Künkel (innovaphone)
Moderator Registered 15 years 132 days
Christoph Künkel (innovaphone) Friday, 13 May 2016, 09:09 AM
1 of 1 users consider this post helpful
Re: DECT QoS low - Radio muted 8 times
Giordano,

IP1200 is a rather old product, but there er some articles in the wiki. See fish-help.png Rules for successful IP1200 deployment and all related articles.

Christoph
Picture of g.grandis
Registered 9 years 145 days
g.grandis Friday, 13 May 2016, 09:27 AM
Re: DECT QoS low - Radio muted 8 times
Thanks Christoph. We use IP1200 for about 8 years (also enviroment with 50 bases in multi-cell) and never met problem like this. Installation is very basic, 5 fixed phone, 1 base station (single cell) and one PBX. Anyway, it sounds linke a radio problem or network problem? Any suggestion?
Thanks again for your attention.

Giordano
Picture of Christoph Künkel (innovaphone)
Moderator Registered 15 years 132 days
Christoph Künkel (innovaphone) Friday, 13 May 2016, 12:24 PM
1 of 1 users consider this post helpful
Re: DECT QoS low - Radio muted 8 times
as the message tries to suggest: the QoS on DECT is bad (i.e. too many bad packets). Perhaps there have been changes in the building (new walls, doors, ...)?

I'd to a site survey (see fish-help.png Debugging tools for DECT deployment).

Christoph
Picture of g.grandis
Registered 9 years 145 days
g.grandis Friday, 13 May 2016, 04:46 PM
Re: DECT QoS low - Radio muted 8 times
I will do a site survey and give you feddback.

Thanks again Cristoph
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