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Registered 9 years 9 days

Nedzad 2881 Monday, 6 August 2018, 07:50 AM

myPBX (android & iOS) calling contacts from the local phone

Hello together!

I am currently running into a problem with my current setup.

All of my "myPBX" clients can not dial a number in the E.164 format.

For example:

I want to dial a local (saved on the device itself) contact with my android client and because it is saved as +43<number> the app starts dialing "43<number>".

Because of this, I get the error message "number unknown" (makes sense).

Now what doesn't make sense is the fact that the client is dialing without the "+"

I can't find any config options to make dialing with "+" possible.

Please tell me that I overlooked something and that this is not a bug big grin

BR
Nedy

Registered 8 years 175 days

Muschelpuster Monday, 6 August 2018, 09:20 AM

1 of 1 users consider this post helpful

Re: myPBX (android & iOS) calling contacts from the local phone

You have to set the dialing loacation at the phone settings of the user object (or better at the template) at Directories -> Dialing Location.

Niels

dialing-location.PNG

Registered 9 years 9 days

Nedzad 2881 Monday, 6 August 2018, 09:35 AM

Re: myPBX (android & iOS) calling contacts from the local phone

Ah, thank you!

Totally forgot about this!

Registered 9 years 349 days

Johnny.Z Tuesday, 7 August 2018, 01:36 PM in response to Muschelpuster

Re: myPBX (android & iOS) calling contacts from the local phone

Thanks 2!

I notice that the 0 is added when calling a contact.
But what if the client enters the same phone number manually (in national format)? The extra 0 is not added in front and the call will fail.
Isn't the option "Max Internal Number Length" used for this to detect what is an external or an internal number?

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