Picture of Oskar 4999
Registered 4 years 180 days
Oskar 4999 Tuesday, 22 March 2022, 10:20 AM
Blacklist option for Customer
we have recently gotten some Requests from our Customers regarding the option of creating a Blacklist for certain Numbers/Calls. As of right now we usually made an entry in the routing table (Routes) for every number the customer told us to block.
This raised the Question for some customers and us if there is a possibility for the end User or Customer Admin to add numbers they want to block to the Blacklist, without giving the customer access to the advanced GUI of the PBX, since we dont want to give every customer the possibility to have access to the advanced (V12) Interface because of the many Things you can change there.
Meaning maybe creating an App or a add a function in a existing app in order to edit these entrys. This would help our Customers to Manage their Blacklist by themselves.
Picture of Volker Schmid (innovaphone)
Moderator Registered 13 years 16 days
Volker Schmid (innovaphone) Tuesday, 22 March 2022, 10:21 AM
Re: Blacklist option for Customer
Hello Oskar,
you may evaluate using this solution based on a xml-script.
Rgds Volker
Picture of Oskar 4999
Registered 4 years 180 days
Oskar 4999 Tuesday, 22 March 2022, 11:03 AM
Re: Blacklist option for Customer
Halo Volker,

danke für die Antwort. Aus diesem Beitrag sollte eigentlich eine Suggestion für V13 werden...
Warum das hier im Deutschsprachigen Forum gelandet ist, kann ich mit nicht erklären.

LG
Oskar
Picture of Uwe 172
Registered 12 years 263 days
Uwe 172 Wednesday, 23 March 2022, 06:08 PM in response to Oskar 4999
Re: Blacklist option for Customer
Hello Oskar,

you can use the old-style solution that Volker proposed.
We have this solution adapted for the use with v13 version.

It's coming soon a new solution based as V13 App in some days from us.
If you are interesting for that, please conatct me and we can talk about.

Best regards
Uwe
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