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Picture of cc
Registered 2 years 21 days
cc Wednesday, 2 November 2022, 04:51 PM
Call oder Message über API absetzen
Gute Tag zusammen,

kann mir jemand sagen ob es über die V13 mittels URL-Aufruf möglich ist einen Anruf oder eine Nachricht über ein nicht registriertes Objekt bzw. einen nicht registrierten User abzusetzen? z.B. über eine App oder dergleichen?

Über SOAP funktioniert der Anruf, jedoch nur wenn der User registriert ist :/

Vielen Dank im Voraus! smile
Picture of cc
Registered 2 years 21 days
cc Tuesday, 8 November 2022, 02:03 PM
Re: Call oder Message über API absetzen
Hey, jemand irgendeine Idee bitte?
Picture of Wim 4127
Registered 6 years 114 days
Wim 4127 Tuesday, 8 November 2022, 04:11 PM
Re: Call oder Message über API absetzen
Hi,

my German is not really fantastic so I'm not 100% sure about your exact request, but, we have made avialble the EasyConnect app in the AppStore. This app allows you to do a number of actions in the PBX via a REST Interface. IF it should not yet be possible to do what you want to do, we are willing to see whether we can extend it so that it meets your requirements.

Could you explain the scenarion that you have in mind in Englisch so I'm able to assess your question better?

Thx,

Wim

Picture of cc
Registered 2 years 21 days
cc Wednesday, 9 November 2022, 10:22 AM
Re: Call oder Message über API absetzen
Hello,

thanks for you reply.
Okay, this sounds good in the first step.
I'd like to initiate a call from a script via HTTP(S)-API. But as far as I know that's only possible when the user is registered on the Soft- or Hardwarephone.

Is there a way to initate a call without being registered on an other device?

Thanks in advance!
Picture of Marc 189
Registered 13 years 184 days
Marc 189 Wednesday, 9 November 2022, 10:37 AM
Re: Call oder Message über API absetzen
perhaps the wake up function will help?
http://wiki.innovaphone.com/index.php?title=Reference12r2:PBX/Objects/Edit_Wakeup

for example in combination with a boolean object....

regards
Marc
Picture of cc
Registered 2 years 21 days
cc Thursday, 10 November 2022, 08:38 AM
Re: Call oder Message über API absetzen
Hi Marc,
good point!
Unfortunately I can't control a wake up call with the boolean object alone. As far as I know you'd always need a defined Hour, Minute and Second for it to get executed. If I could start the wake up call whenever the boolean opject goes to true, that could be the solution.
Maybe you have an idea?

Thanks in advance!
Picture of Peter 627
Registered 13 years 122 days
Peter 627 Thursday, 10 November 2022, 09:03 AM
Re: Call oder Message über API absetzen
Hi,

with the old SOAP we used a Waiting Queue Objekt to do that.
In our Product "eConference" which was developed on the old Linux App, we used this to speak Messages in a Conference like "New Attendant" or something like that.

I have not testet, but the rcc api should also can do this.

So you only want a little app service with URL:

https://yourappplatform/domain/callservice.htm?destination=100

And than the PBX calls the Number 100 ?

It should be not much time to write this in java sdk if the controll of a waiting queue works over rcc api.

Best Regards

Peter


Picture of cc
Registered 2 years 21 days
cc Thursday, 10 November 2022, 10:16 AM
Re: Call oder Message über API absetzen
Hi Peter,
thanks for your input!
Unfortunatly I can't find the rcc app on the app platform to test, but as much as I've read on the innovaphone website, this app can only control end devices - or am I wrong?

Thanks!
Picture of Marc 189
Registered 13 years 184 days
Marc 189 Thursday, 10 November 2022, 09:07 AM in response to cc
Re: Call oder Message über API absetzen
yes this is what i mean.....

in the wakeup just set "Sec" to 0 for exmple, a source (WQ with announcement) and of corse set the multiple flag.

then change the boolean and don't forget to set it back to false smile

if max 59sec takes too long for the call, then you can set this wakeup for example twice, one with sec 0 and the same again with sec 30.... or more times with different sec....

regards
Marc
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Registered 2 years 21 days
cc Thursday, 10 November 2022, 09:54 AM
Re: Call oder Message über API absetzen
Hmm, I just figured out that the wake up call doesn't work when the user object isn't registered on the pbx... Too bad, as the call should be initiated from the pbx itself to a user group. :/
Picture of Marc 189
Registered 13 years 184 days
Marc 189 Thursday, 10 November 2022, 10:51 AM
Re: Call oder Message über API absetzen
yes, you have to use a waiting queue as source.... (same with soap)
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