Re: Reporting & recording: Enabling a dialogue between the two
Hello,
The new Reporting APP in v14r1 brings the functionalities that were present in v10 Reporting.
https://wiki.innovaphone.com/index.php?title=Reference14r1:Concept_App_Service_Reports
I believe the integration between Recording APP and Reporting APP for playback the calls on Reporting APP neither it's planned, maybe a suggestion would be make option to create filters inside the Recording APP to find the calls you wish.
The idea of sorting results is already discussed and planned.