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Moderator Registered 12 years 57 days
Claudio Andrade (innovaphone) Monday, 23 October 2023, 11:12 AM in response to Jean-Francois 1756
Re: Reporting & recording: Enabling a dialogue between the two
Hello,

The new Reporting APP in v14r1 brings the functionalities that were present in v10 Reporting.

https://wiki.innovaphone.com/index.php?title=Reference14r1:Concept_App_Service_Reports

I believe the integration between Recording APP and Reporting APP for playback the calls on Reporting APP neither it's planned, maybe a suggestion would be make option to create filters inside the Recording APP to find the calls you wish.

The idea of sorting results is already discussed and planned.


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