Picture of Reinhard 5449
Registered 4 years 26 days
Reinhard 5449 Monday, 20 February 2023, 02:18 PM
Declined Call not in Calllist if answered somewhere else
Hi,

if you decline a call (for example myApps) and the missed call is
answered somewhere else you dont see this missed call in your own calllist
und you have no oppurtunity to call back or see the the number of this declined call.

Its by design from innovaphone to avoid unneccesary call backs...

In some cases nevertheless you want to call back this number
but you have no number in calllist and you have to go on research
on which collegue this number came out to find out number etc...

In our opinion there should be an entry of the declined call also
in your own calllist also if the call is answered from somebody else...

If you see all the details of the call process you would also
see if the call is answered somewhere else
and you can decide by your own if you make call back or not but
you would have at least the information of the call...


Best regards
rg

Picture of Reinhard 5449
Registered 4 years 26 days
Reinhard 5449 Monday, 20 February 2023, 04:30 PM
1 of 1 users consider this post helpful
Re: Declined Call not in Calllist if answered somewhere else
Our solution proposal is also to make
an entry in the calllist of the local user which declined the call or which is not available and has an cfu activated.

With all the call process details showed in his local calllist where
he can see if call was answered somewhere else or
if call was not answered anywhere...
Picture of Klaus Wallnöfer (innovaphone)
Registered 12 years 282 days
Klaus Wallnöfer (innovaphone) Tuesday, 21 February 2023, 09:08 AM
Re: Declined Call not in Calllist if answered somewhere else
Hi, I will send you a mail with a small work around....
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