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Registered 10 years 307 days

Jean-Francois 1756 Wednesday, 20 March 2024, 03:10 PM

Effexx - SendNumber app

Hello,

Did you have encountered some problem with your app with PBX in last version v14r1sr2 ?

Because one of our customers have a strange behaviour. No possible to use « SendNumber » app and after a stop and start of the instance, all seem to be ok.

Before « stop and start » the instance

After « stop and start » the instance

Thanks in advance of your feedback

Registered 1 year 42 days

Kai Amelunxen Wednesday, 20 March 2024, 04:48 PM

Re: Effexx - SendNumber app

We have the same issue with V13r3sr12.

Registered 5 years 106 days

Maurice 4820 Thursday, 21 March 2024, 01:32 PM

2 of 2 users consider this post helpful

Re: Effexx - SendNumber app

Hi,

sadly our technician for this app is not available at the moment so it will take some time to take a deeper look into this.

Jean-Francois reached out to us via mail and additionaly provided us with a video of the issue.

We will analyse this issue and provide a fix asap!

Best Regards

Maurice

Registered 10 years 307 days

Jean-Francois 1756 Monday, 13 May 2024, 05:34 PM

Re: Effexx - SendNumber app

Hello

I confirm that the issue is solved after the update

Thanks.

@Maurice, do you know if it is possible (perhaps in the futur) to have the same function "sendNumber" for an internal call ?

For example, a technician work for the support desk and when the technician want to call a colleague, he want to display the support queue number and not this extension directly.

Thanks in advance.

best regards,

Jean-François

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